{"id":1483,"date":"2026-01-31T03:49:14","date_gmt":"2026-01-31T03:49:14","guid":{"rendered":"https:\/\/theinsulatedglass.com\/?p=1483"},"modified":"2026-01-31T03:53:27","modified_gmt":"2026-01-31T03:53:27","slug":"handling-defective-glass-shipments-claims-returns-and-contract-terms","status":"publish","type":"post","link":"https:\/\/theinsulatedglass.com\/ko\/handling-defective-glass-shipments-claims-returns-and-contract-terms\/","title":{"rendered":"\uacb0\ud568\uc774 \uc788\ub294 \uc720\ub9ac \ubc30\uc1a1 \ucc98\ub9ac\ud558\uae30 \ud074\ub808\uc784, \ubc18\ud488 \ubc0f \uacc4\uc57d \uc870\uac74"},"content":{"rendered":"<p>\uc138 \ub2e8\uc5b4\uc785\ub2c8\ub2e4.&nbsp;<strong>\ubb3c\uac74\uc774 \uae68\uc9d1\ub2c8\ub2e4.<\/strong>&nbsp;\ud558\uc9c0\ub9cc \uc0c1\uc2dd\uc73c\ub85c\ub294 \ubd84\uc7c1\uc5d0\uc11c \uc774\uae38 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4. \uc11c\ub958\uac00 \uc774\uae41\ub2c8\ub2e4. \uc800\ub294 \uc218\ub144\uac04 \ubb3c\ub958 \uc2e4\uc218, \uacc4\uc57d\uc11c \ubb38\uad6c, \ud074\ub808\uc784 \uac70\ubd80\uc5d0 \ub300\ud574 \ubd84\uc11d\ud574 \uc654\uc2b5\ub2c8\ub2e4. \ubaa8\ub4e0 \ud314\ub808\ud2b8\uac00 6\uc790\ub9ac \uc22b\uc790\uc758 \uc704\ud5d8\uc744 \uc548\uace0 \uc788\ub294 \uc720\ub9ac\uc758 \uacbd\uc6b0, \u201c\uc720\ub9ac \ubc30\uc1a1 \uacb0\ud568 \ud074\ub808\uc784'\uc740 \uc774\ub860\uc774 \uc544\ub2c8\ub77c \ud504\ub85c\uc138\uc2a4\ub97c \uc18c\uc720\ud558\uc9c0 \uc54a\ub294\ub2e4\uba74 \uc608\uce21 \uac00\ub2a5\ud55c \ube44\uc6a9 \uc911\uc2ec\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc18c\uc218\uc758 \uacf5\uae09\uc5c5\uccb4\ub098 \uad6c\ub9e4\uc790\uac00 \uacf5\uac1c\uc801\uc73c\ub85c \uacf5\uc720\ud558\ub294 \uc815\ubcf4\ub97c \uc54c\ub824\ub4dc\ub9ac\uace0\uc790 \ud569\ub2c8\ub2e4.&nbsp;<em>\uc2e4\uc81c \uc5ed\ud559<\/em>&nbsp;\ud654\ubb3c \uc190\ud574 \ubc30\uc0c1 \uccad\uad6c, \uc6b4\uc1a1\uc5c5\uccb4\uac00 \uc545\uc6a9\ud558\ub294 \ud0c0\uc784\ub77c\uc778\uacfc \ud568\uc815, \uacc4\uc57d \uc5b8\uc5b4\uc5d0 \ub300\ud574 \uc54c\uc544\ubcf4\uc138\uc694.&nbsp;<strong>\uc808\ub300\uc801\uc73c\ub85c \ud544\uc694<\/strong>&nbsp;\ubc30\uc1a1 \uc57d\uad00\uc5d0 \ub3d9\uc758\ud558\uae30 \uc804\uc5d0.<\/p>\n\n\n\n<p>\uc774\ub97c \uc2e4\uc6a9\uc801\uc73c\ub85c \uc720\uc9c0\ud558\uace0 \ub2e4\uc74c\uacfc \uc5f0\uacb0\ud558\ub824\uba74&nbsp;<em>\ub2e8\uc5f4 \uc720\ub9ac<\/em>&nbsp;\ud3ec\ud2b8\ud3f4\ub9ac\uc624\uc5d0\uc11c \ub300\ub7c9 \ub9de\ucda4\ud615 IGU\ubd80\ud130 \ud504\ub85c\uc81d\ud2b8 \uc0ac\uc591\uc758 \uc811\ud569\uc720\ub9ac\uae4c\uc9c0 \uad00\ub828 \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4 \uacbd\ub85c\ub97c \ucc38\uc870\ud560 \uac83\uc778\ub370, \uc774\ub294 \uacb0\ud568 \ud074\ub808\uc784\uc774 \ucd94\uc0c1\uc801\uc778 \uac83\uc774 \uc544\ub2c8\ub77c \uc804\uccb4 \uc720\ub9ac \uc2a4\ud399\ud2b8\ub7fc\uc5d0\uc11c \ubc1c\uc0dd\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>\ubaa9\ucc28<\/h2><nav><ul><li><a href=\"#the-hard-facts-what-you-re-dealing-with\">\uc5b4\ub824\uc6b4 \uc0ac\uc2e4: \ud604\uc7ac \uc9c1\uba74\ud558\uace0 \uc788\ub294 \ubb38\uc81c<\/a><\/li><li><a href=\"#what-are-the-steps-to-handle-defective-glass-shipments\">\uacb0\ud568\uc774 \uc788\ub294 \uc720\ub9ac \ubc30\uc1a1\uc744 \ucc98\ub9ac\ud558\ub294 \ub2e8\uacc4\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/a><\/li><li><a href=\"#glass-specific-pain-points\">\uc720\ub9ac\ubcc4 \ubb38\uc81c\uc810<\/a><\/li><li><a href=\"#best-practice-review-freight-claims-timeline-and-rules\">\ubaa8\ubc94 \uc0ac\ub840 \uac80\ud1a0: \ud654\ubb3c \ud074\ub808\uc784 \ud0c0\uc784\ub77c\uc778 \ubc0f \uaddc\uce59<\/a><\/li><li><a href=\"#handling-returns-for-defective-goods\">\uacb0\ud568\uc774 \uc788\ub294 \uc0c1\ud488 \ubc18\ud488 \ucc98\ub9ac<\/a><\/li><li><a href=\"#faqs\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38<\/a><\/li><li><a href=\"#final-thought\">\ucd5c\uc885 \uc0dd\uac01<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-hard-facts-what-you-re-dealing-with\">\uc5b4\ub824\uc6b4 \uc0ac\uc2e4: \ud604\uc7ac \uc9c1\uba74\ud558\uace0 \uc788\ub294 \ubb38\uc81c<\/h2>\n\n\n\n<p>\ud654\ubb3c \ub610\ub294 \ud30c\uc190 \ubc30\uc1a1 \ud074\ub808\uc784\uc740 \u201c\uc694\uccad'\uc774 \uc544\ub2cc \u201d\uc694\uccad'\uc785\ub2c8\ub2e4.\u00a0<em>\ubc95\uc801 \uc694\uad6c<\/em>\u00a0\uc6b4\uc1a1\uc5c5\uccb4\uc758 \ucc45\uc784 \ud558\uc5d0 \uc6b4\uc1a1 \uc911 \ubb3c\ud488\uc774 \ubd84\uc2e4, \ub204\ub77d \ub610\ub294 \ud30c\uc190\ub41c \uacbd\uc6b0 \ubcf4\uc0c1\uc744 \uccad\uad6c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc815\ubd80 \ud654\ubb3c \uc815\ucc45\uc5d0\uc11c \uc774\ub294 \uc6b4\uc1a1 \uc57d\uad00\uacfc \uc5f0\uacc4\ub41c \ud569\ubc95\uc801\uc778 \ubc30\uc0c1 \uad8c\ub9ac\ub85c \uc815\uc758\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ub2e4\uc74c\uc774 \uc788\uc2b5\ub2c8\ub2e4.&nbsp;<em>\ud1b5\uc2e0\uc0ac\uac00 \uc778\uc815\ud558\ub294 4\uac00\uc9c0 \uccad\uad6c \uc720\ud615<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ub208\uc5d0 \ubcf4\uc774\ub294 \uc190\uc0c1<\/strong>\u00a0- \ub3c4\ucc29 \uc989\uc2dc \ud655\uc778 \uac00\ub2a5<\/li>\n\n\n\n<li><strong>\uc228\uaca8\uc9c4 \uc190\uc0c1<\/strong>\u00a0- \ud3ec\uc7a5\uc744 \ud47c \ud6c4 \ubc1c\uacac<\/li>\n\n\n\n<li><strong>\ubd80\uc871<\/strong>\u00a0- \ub204\ub77d\ub41c \uc870\uac01<\/li>\n\n\n\n<li><strong>\uc190\uc2e4<\/strong>\u00a0- \ubc30\uc1a1\uc774 \ub3c4\ucc29\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p>\uc720\ub9ac\uc758 \uacbd\uc6b0 \uc228\uaca8\uc9c4 \uc751\ub825 \uade0\uc5f4, \ud30c\uc190\ub41c \ubaa8\uc11c\ub9ac, \uc2b5\uae30\ub85c \uc5bc\ub8e9\uc9c4 \uc530\uc740 \ubcf4\uace0 \uae30\uac04\uc774 \uc9e7\uc740 \u201c\uc740\ud3d0 \uc190\uc0c1'\uc5d0 \ud574\ub2f9\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc73c\ubbc0\ub85c \ubb38\uc11c\ud654 \ud504\ub85c\uc138\uc2a4\uac00 \uc2dc\uc791\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4.&nbsp;<em>\uc804\uc5d0<\/em>&nbsp;\ub204\uad6c\ub098 \uc0c1\uc790\ub97c \uac1c\ubd09\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-are-the-steps-to-handle-defective-glass-shipments\">\uacb0\ud568\uc774 \uc788\ub294 \uc720\ub9ac \ubc30\uc1a1\uc744 \ucc98\ub9ac\ud558\ub294 \ub2e8\uacc4\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n\n\n\n<p>\ubcf4\ud5d8\uae08 \uccad\uad6c \uc870\uc815\uc790\uac00 \uc77d\ub294 \ubc29\uc2dd\uc5d0 \ub530\ub77c \ub2e4\uc74c\uacfc \uac19\uc740 \uc21c\uc11c\ub85c \ubd84\uc11d\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4.&nbsp;<em>\uc99d\uac70 \uac15\ub3c4<\/em>:<\/p>\n\n\n\n<p><strong>1) \uc218\ub839 \uc989\uc2dc \uac80\uc0ac<\/strong>\u00a0\ub2f9\uc2e0\u00a0<em>\ud544\uc218<\/em>\u00a0\uc11c\uba85\ud558\uae30 \uc804\uc5d0 \ubaa8\ub4e0 \ud314\ub808\ud2b8\ub97c \uac80\uc0ac\ud558\uc138\uc694. \uc6b4\uc804\uc790\uac00 \uc788\ub294 \uacbd\uc6b0 \ub2e4\uc74c \uc0ac\ud56d\uc5d0 \uc720\uc758\ud558\uc138\uc694.\u00a0<em>\uc815\ud655\ud788 \ubb34\uc5c7\uc774 \uace0\uc7a5 \ub0ac\ub294\uc9c0<\/em>\u00a0- \ubc30\uc1a1 \uc11c\ub958\uc5d0 \uc6d0\uc778\uc744 \ucd94\uce21\ud558\uac70\ub098 \ucc45\uc784\uc744 \uc804\uac00\ud558\uc9c0 \ub9c8\uc138\uc694. \u201c\uac80\uc0ac \ub300\uc0c1\u201d\uacfc \uac19\uc740 \ubaa8\ud638\ud55c \ud45c\uae30\ub294 \ubaa8\ub4e0 \ud074\ub808\uc784\uc744 \uc57d\ud654\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong>2) \ubc30\ub2ec \ubb38\uc11c\uc5d0 \uc8fc\uc11d \ub2ec\uae30<\/strong>\u00a0\uba85\ud655\ud558\uace0 \uac04\uacb0\ud55c \uba54\ubaa8\ub97c \uc791\uc131\ud558\uc138\uc694.\u00a0<em>\ubc30\uc1a1 \uc99d\uba85<\/em>\u00a0\ub610\ub294\u00a0<em>\uc120\ud558\uc99d\uad8c<\/em>\u00a0\ubaa8\ub4e0 \uacb0\ud568\uc5d0 \ub300\ud574. \uc774\ub294 \uc0c1\uc5c5 \ubb38\uc11c\uac00 \uc99d\uac70\ub85c \uc804\ud658\ub429\ub2c8\ub2e4. \uc774\ub97c \ub193\uce58\uba74 \ubc30\uc1a1\uc5c5\uccb4\ub294 \uadc0\ud558\uac00 \uc0c1\ud488\uc744 \u201c\uc788\ub294 \uadf8\ub300\ub85c\u201d \uc778\uc218\ud588\ub2e4\uace0 \uc8fc\uc7a5\ud560 \uac83\uc785\ub2c8\ub2e4.\u201d<\/p>\n\n\n\n<p><strong>3) \ud53c\ud574 \uc99d\uac70 \ud329 \uad6c\ucd95<\/strong>&nbsp;\uccad\uad6c\ub294 \ubb38\uc11c \ud488\uc9c8\uc5d0 \ub2ec\ub824 \uc788\uc2b5\ub2c8\ub2e4. \ubc18\ub4dc\uc2dc \uc218\uc9d1\ud574\uc57c \ud569\ub2c8\ub2e4:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ub2e4\uc591\ud55c \uac01\ub3c4\uc5d0\uc11c \ucd2c\uc601\ud55c \uc0ac\uc9c4(\uc0c1\uc790, \ud314\ub808\ud2b8, \uc0c1\uc790, \ubc11\uba74 \uc720\ub9ac \uac00\uc7a5\uc790\ub9ac)<\/li>\n\n\n\n<li>\uc0c1\uc5c5 \uc1a1\uc7a5 \ubc0f \ud3ec\uc7a5 \ubaa9\ub85d<\/li>\n\n\n\n<li>\uacb0\ud568 \uba54\ubaa8\uc640 \ud568\uaed8 \uc11c\uba85\ub41c \ubc30\uc1a1 \uc601\uc218\uc99d<\/li>\n\n\n\n<li>\uc8fc\uc11d\uc774 \ud3ec\ud568\ub41c \uc120\ud558\uc99d\uad8c<\/li>\n\n\n\n<li>\uc11c\uba85\ub41c \ubc30\uc1a1 \uc99d\uba85<\/li>\n\n\n\n<li>\ub0b4\ubd80 \uac80\uc0ac \ubcf4\uace0\uc11c \uc774\u00a0<em>\uc99d\uac70 \uc2a4\ud0dd<\/em>\u00a0\ub294 \ubaa8\ub4e0 \uc2ec\uac01\ud55c \ud074\ub808\uc784\uc758 \uadfc\uac04\uc774 \ub429\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p><strong>4) \ud654\ubb3c \uc190\ud574 \ubc30\uc0c1 \uccad\uad6c \uc989\uc2dc \uc811\uc218\ud558\uae30<\/strong>\u00a0\uce90\ub9ac\uc5b4 \ucc3d\uc740 \ub9e4\uc6b0 \ub2e4\uc591\ud569\ub2c8\ub2e4. \uc228\uaca8\uc9c4 \uc190\uc0c1\uc758 \uacbd\uc6b0 \ub2e4\uc74c\uacfc \uac19\uc774 \uc801\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0<em>5\uc77c<\/em>\u00a0\uc744 \ud074\ub9ad\ud574 \uc2e0\uace0\ud558\uc138\uc694. \ub208\uc5d0 \ubcf4\uc774\ub294 \ud53c\ud574\uc758 \uacbd\uc6b0, \ud1b5\uc2e0\uc0ac\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \uba87 \uc8fc \uc774\ub0b4\uc5d0 \uc2e0\uace0\ub97c \uc811\uc218\ud569\ub2c8\ub2e4. \ub2a6\uc740 \uc2e0\uace0\ub294 \ub300\ubd80\ubd84\uc758 \uacc4\uc57d\uc5d0\uc11c \uc790\ub3d9 \uac70\ubd80\uc5d0 \ud574\ub2f9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong>5) \uc190\uc0c1\ub41c \ubb3c\ud488\uc740 \uadf8\ub300\ub85c \ubcf4\uad00<\/strong>\u00a0\uc6b4\uc1a1\uc5c5\uccb4\ub294 \uc885\uc885 \uc815\uc0b0 \uc804\uc5d0 \uac80\uc0ac\ub97c \uc694\uad6c\ud569\ub2c8\ub2e4. \ud074\ub808\uc784 \ub9c8\uac10 \uc804\uc5d0 \uc0c1\uc790\ub97c \ud3d0\uae30\ud558\uac70\ub098 \ud314\ub808\ud2b8\ub97c \ubd84\ud574\ud558\uba74 \ub808\ubc84\ub9ac\uc9c0\ub97c \uc783\uac8c \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong>6) \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ub9c8\uac10\uc77c \ucd94\uc801<\/strong>\u00a0\ud074\ub808\uc784\uc740 \uc81c\ucd9c\ud558\ub294 \uc21c\uac04 \u201c\uc644\ub8cc\u201d\ub418\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \ud558\ub098\uc758 \uacfc\uc815\uc785\ub2c8\ub2e4. \ubbf8\uad6d\uc5d0\uc11c \ubc30\uc1a1\uc5c5\uccb4\ub294 \ub2e4\uc74c\uc744 \uc218\ud589\ud574\uc57c \ud569\ub2c8\ub2e4.\u00a0<em>\ud074\ub808\uc784 \uc2b9\uc778<\/em>\u00a0\ub0b4\uc5d0\uc11c\u00a0<em>\uc6d4<\/em>\u00a0\ub97c \ubc1c\ud589\ud558\uace0\u00a0<em>\ucd5c\uc885 \uacb0\uc815<\/em>\u00a0\ub0b4\u00a0<em>3\uac1c\uc6d4,<\/em>\u00a0\ud45c\uc900 \ud654\ubb3c \uc6b4\uc1a1 \ucc45\uc784 \uaddc\uc815(\uc608: \uce74\ub9e5 \uc218\uc815 \ud504\ub808\uc784\uc6cc\ud06c)\uc5d0 \ub530\ub978 \uac83\uc785\ub2c8\ub2e4. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"glass-specific-pain-points\">\uc720\ub9ac\ubcc4 \ubb38\uc81c\uc810<\/h2>\n\n\n\n<p>\ub9e4\uc77c \ubd80\ud558 \uc0ac\uc591\uc73c\ub85c \uc791\uc5c5\ud569\ub2c8\ub2e4.&nbsp;<em>\uacf5\uc7a5 \uc9c1\uc811 \ud22c\uba85 \uc811\ud569 \uc720\ub9ac,<\/em>&nbsp;<em>\ub9de\ucda4\ud615 \ud06c\uae30\uc758 \ubc8c\ud06c IGU \uc720\ub2db,<\/em>&nbsp;\uadf8\ub9ac\uace0&nbsp;<em>\ud504\ub85c\uc81d\ud2b8 \uc0ac\uc591 \ucf54\ud305 \uc720\ub9ac<\/em>&nbsp;- \uadf8\ub9ac\uace0 \uc6b4\uc1a1\uc5c5\uccb4\uc758 \uccab \ubc88\uc9f8 \ubc29\uc5b4\uc120\uc740 \ud56d\uc0c1 \ud3ec\uc7a5\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud328\ud0a4\uc9d5\uc774 \ub2e4\uc74c\uacfc \uac19\uc740 \ucc45\uc784\uacfc \uad00\ub828\uc774 \uc5c6\ub294 \uacbd\uc6b0&nbsp;<strong>\uacb0\ud568 \ubc30\uc1a1\uc5d0 \ub300\ud55c \uacc4\uc57d \uc870\uac74<\/strong>, \ud1b5\uc2e0\uc0ac\ub294 \ub2e4\uc74c\uc744 \ube44\ub09c\ud558\ub824\uace0 \ud560 \uac83\uc785\ub2c8\ub2e4.&nbsp;<em>\ubd88\ucda9\ubd84\ud55c \ucfe0\uc158<\/em>&nbsp;\ub610\ub294&nbsp;<em>\ubd80\uc801\uc808\ud55c \uc9c0\uc6d0<\/em>&nbsp;\ucc45\uc784\uc5d0 \ub300\ud574 \uc774\uc57c\uae30\ud558\uae30 \uc804\uc5d0.<\/p>\n\n\n\n<p>\uc81c\ud488 \uc8fc\ubb38\uc744 \uacc4\uc57d \uc870\ud56d\uc5d0 \uc5f0\uacb0\ud558\ub294 \uac83\uc774 \uc911\uc694\ud55c \uc774\uc720\uc785\ub2c8\ub2e4:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ub2e4\uc74c\uc744 \uc8fc\uc7a5\ud558\uc2ed\uc2dc\uc624.\u00a0<strong>\ud328\ud0a4\uc9d5 \uc0ac\uc591<\/strong>\u00a0\uc601\uc5c5\/\uc120\ubc15 \uc6a9\uc5b4\ub85c \uc124\uba85<\/li>\n\n\n\n<li>\uc815\uc758\u00a0<em>\ud5c8\uc6a9\ub418\ub294 \ucde8\uae09 \ud55c\ub3c4<\/em><\/li>\n\n\n\n<li>\ub3d9\uc810\u00a0<em>\ud654\ubb3c \ubcf4\ud5d8 \uc694\uac74<\/em>\u00a0\uc774\ub3d9 \ud1b5\uc2e0\uc0ac\uc758 \ucc45\uc784<\/li>\n\n\n\n<li>\uba85\ud655\ud788\u00a0<em>\ubc18\ud658 \uc870\uac74<\/em>\u00a0\ud0c0\uc784\ub77c\uc778\uc774 \uc788\ub294 \uacb0\ud568 \uc0c1\ud488\uc758 \uacbd\uc6b0<\/li>\n<\/ul>\n\n\n\n<p>\uc608\ub97c \ub4e4\uc5b4, \uc0b0\uc5c5 \uacc4\uc57d\uc5d0\uc11c \uc790\uc7ac \ubc0f \uc81c\uc791\uc0c1\uc758 \uacb0\ud568\uc73c\ub85c \uc778\ud574 \uc81c\ud488 \uad50\uccb4 \uc870\ud56d\uc774 \ubcf4\ud3b8\uc801\uc73c\ub85c \ubc1c\ub3d9\ub418\ub294 \uac83\uc744 \ubcf4\uc558\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uacfc \uac19\uc740 \ud654\ubb3c \uc870\ud56d\uc744 \ucd94\uac00\ud558\uba74 \uacf5\uae09\uc5c5\uccb4\uc5d0 \ub2e4\uc74c\uc744 \uc758\ubb34\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0<em>\uace0\uc7a5\ub09c \uc7a5\uce58 \uad50\uccb4 \ubc0f \ubc18\ud488 \ud654\ubb3c \ud761\uc218<\/em>\u00a0\uc190\uc0c1\uc774 \ud1b5\uc2e0\uc0ac \uc798\ubabb\uc774 \uc544\ub2cc \uacbd\uc6b0 - \ubd84\uc7c1\uc774 \uc2dc\uc791\ub418\uae30\ub3c4 \uc804\uc5d0 \ub9ce\uc740 \ubd84\uc7c1\uc774 \uc0ac\ub77c\uc9d1\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"best-practice-review-freight-claims-timeline-and-rules\">\ubaa8\ubc94 \uc0ac\ub840 \uac80\ud1a0: \ud654\ubb3c \ud074\ub808\uc784 \ud0c0\uc784\ub77c\uc778 \ubc0f \uaddc\uce59<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\ub2e8\uacc4<\/th><th>\uc77c\uc5b4\ub098\ub294 \uc77c<\/th><th>\ud06c\ub9ac\ud2f0\uceec \uc708\ub3c4\uc6b0<\/th><\/tr><\/thead><tbody><tr><td>\uc601\uc218\uc99d \uac80\uc0ac<\/td><td>POD\/BOL\uc5d0 \uae30\ub85d\ub41c \uc190\uc0c1<\/td><td><em>\uac19\uc740 \ub0a0<\/em><\/td><\/tr><tr><td>\uc190\uc0c1 \ud1b5\uc9c0<\/td><td>\ud1b5\uc2e0\uc0ac \uacf5\uc2dd \ud1b5\uc9c0<\/td><td>3~14\uc77c(\ub354 \uc9e7\uac8c \uc228\uaca8\uc9c0\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc74c)<\/td><\/tr><tr><td>\ubb38\uc11c \uc5b4\uc148\ube14\ub9ac<\/td><td>\uc218\uc9d1\ud55c \uc0ac\uc9c4 \ubc0f \uc11c\ub958<\/td><td>\uc989\uc2dc<\/td><\/tr><tr><td>\ubcf4\ud5d8\uae08 \uccad\uad6c \uc81c\ucd9c<\/td><td>\uc774\ub3d9 \ud1b5\uc2e0\uc0ac\uc5d0 \ud074\ub808\uc784 \uc81c\uae30<\/td><td><em>\uc774\ub3d9 \ud1b5\uc2e0\uc0ac\uc758 \uacc4\uc57d \ub9c8\uac10\uc77c<\/em><\/td><\/tr><tr><td>\uc774\ub3d9 \ud1b5\uc2e0\uc0ac \uc2b9\uc778<\/td><td>\ubc30\uc1a1\uc5c5\uccb4\uc5d0\uc11c \uc601\uc218\uc99d \ud655\uc778<\/td><td>~30\uc77c(\ubbf8\uad6d \ud654\ubb3c \ud074\ub808\uc784 \ubc95\uc5d0 \ub530\ub984)<\/td><\/tr><tr><td>\ucd5c\uc885 \ucc98\ubd84<\/td><td>\uacb0\uc815 \ub610\ub294 \ud611\uc0c1 \uc2dc\uc791<\/td><td>~90\uc77c<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\uce90\ub9ac\uc5b4&nbsp;<em>will<\/em>&nbsp;\uacfc\uc18c \uc0b0\uc815\ub41c \uc190\ud574, \ud3ec\uc7a5\uc0c1\uc758 \ucc45\uc784, \uc11c\ub958 \ub204\ub77d \ub4f1 \ubaa8\ub4e0 \ub2e8\uacc4\uc5d0\uc11c \ubc18\ubc1c\ud558\ub294 \uc774\uc720\ub294 \ubcf4\ud5d8\uae08\uc744 \uc9c0\uae09\ud560 \uacbd\uc6b0 \uc6b4\uc1a1\uc5c5\uccb4\uc758 \ubcf4\ud5d8 \ub610\ub294 \uc218\uc775\uc5d0 \ub300\ud55c \ucc45\uc784\uc774 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"handling-returns-for-defective-goods\">\uacb0\ud568\uc774 \uc788\ub294 \uc0c1\ud488 \ubc18\ud488 \ucc98\ub9ac<\/h2>\n\n\n\n<p>\uc720\ub9ac\ub294 \ub098\uc0ac \uc0c1\uc790\uc640\ub294 \ub2e4\ub985\ub2c8\ub2e4. \uacb0\ud568\uc774 \uc788\ub294 \uc720\ub9ac\ub97c \ubc18\ud488\ud558\uba74 \ucc45\uc784 \uc18c\uc7ac\uac00 \ubc14\ub00c\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ubc18\ud488 \uc2b9\uc778\uc740 \ud544\uc218\uc785\ub2c8\ub2e4.<\/strong>\u00a0\uba85\uc2dc\uc801\uc778 RMA\/\ubc18\ud488 \uc870\uac74 \uc5c6\uc774 \uacb0\ud568\uc774 \uc788\ub294 \ud328\ub110\uc744 \ubc18\uc1a1\ud558\uc9c0 \ub9c8\uc138\uc694.<\/li>\n\n\n\n<li><strong>\ubc18\uc1a1 \uc6b4\uc784 \uc694\uae08<\/strong>\u00a0\uacc4\uc57d\uc11c\uc5d0 \uc815\uc758\ub418\uc5b4 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uacf5\uae09\uc5c5\uccb4\uc758 \uc798\ubabb\uc73c\ub85c \uacb0\ud568\uc774 \ubc1c\uc0dd\ud55c \uacbd\uc6b0 \uacf5\uae09\uc5c5\uccb4\uac00 \ube44\uc6a9\uc744 \uc9c0\ubd88\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uac80\uc0ac \uad8c\ud55c<\/strong>\u00a0- \ubc30\uc1a1\uc5c5\uccb4\ub294 \ud074\ub808\uc784 \ud574\uacb0\uc758 \uc77c\ud658\uc73c\ub85c \ubc18\ud488\uc744 \uc2b9\uc778\ud558\uae30 \uc804\uc5d0 \uc561\uc138\uc2a4 \uad8c\ud55c\uc744 \uc694\uad6c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubd88\uba85\ud655\ud55c \ubc18\ud488 \uc870\uac74\uc73c\ub85c \uc778\ud574 \uacf5\uae09\uc5c5\uccb4\ub294 \uc885\uc885 \ub808\ubc84\ub9ac\uc9c0\ub97c \uc783\uac8c \ub429\ub2c8\ub2e4.\u00a0<em>\ubcf4\uad00, \ubc18\ud488 \uc6b4\uc1a1 \ubc0f \uc7ac\ud314\ub81b\ud0c0\uc774\uc9d5 \ube44\uc6a9<\/em>\u00a0\uccad\uad6c\uac00 \uc9c0\uc5f0\ub418\ub294 \ub3d9\uc548.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faqs\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38<\/h2>\n\n\n\n<p><strong>\ubc30\uc1a1 \uacb0\ud568 \ud074\ub808\uc784\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong>&nbsp;\ubc30\uc1a1 \uacb0\ud568 \ud074\ub808\uc784\uc740 \uc6b4\uc1a1 \uacc4\uc57d \ub610\ub294 \uc6b4\uc1a1\uc5c5\uccb4 \ucc45\uc784 \uaddc\uc815\uc5d0 \ub530\ub77c \uc6b4\uc1a1 \uc911 \uc720\ub9ac \ud328\ub110 \ub4f1\uc758 \ubb3c\ud488\uc774 \ubd84\uc2e4, \ub204\ub77d \ub610\ub294 \uc190\uc0c1\ub41c \uacbd\uc6b0 \uad6c\ub9e4\uc790, \uc218\ud558\uc778 \ub610\ub294 \ubc30\uc1a1\uc5c5\uccb4\uac00 \uacf5\uc2dd\uc801\uc73c\ub85c \ubcf4\uc0c1\uc744 \uc694\uccad\ud558\ub294 \uac83\uc744 \ub9d0\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ud2b9\uc815 \uc811\uc218 \uc694\uac74 \ubc0f \uc77c\uc815\uc774 \uc788\ub294 \ub208\uc5d0 \ubcf4\uc774\ub294 \uc190\uc0c1 \uc720\ud615\uacfc \uc740\ud3d0\ub41c \uc190\uc0c1 \uc720\ud615\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong>\uc720\ub9ac\uc5d0 \ub300\ud55c \ud654\ubb3c \ud30c\uc190 \ubc30\uc0c1 \uccad\uad6c\ub294 \uc5b4\ub5bb\uac8c \ud558\ub098\uc694?<\/strong>&nbsp;\ub3c4\ucc29 \uc2dc \uc190\uc0c1\uc744 \uac80\uc0ac \ubc0f \ubb38\uc11c\ud654\ud558\uace0, \ubc30\uc1a1 \uc11c\ub958\uc5d0 \uacb0\ud568\uc744 \uae30\ub85d\ud558\uace0, \uc99d\uac70(\uc0ac\uc9c4, \uc1a1\uc7a5, BOL)\ub97c \uc218\uc9d1\ud558\uace0, \uc6b4\uc1a1\uc5c5\uccb4\uc5d0 \ud654\ubb3c \uc190\uc0c1 \ud074\ub808\uc784\uc744 \uc81c\uae30\ud569\ub2c8\ub2e4.&nbsp;<em>\uc774\ub3d9 \ud1b5\uc2e0\uc0ac\uc758 \uacc4\uc57d \uae30\ud55c \ub0b4<\/em>, \ub97c \ud074\ub9ad\ud558\uace0 \ubcf4\uc0c1\uc744 \ub4b7\ubc1b\uce68\ud558\ub294 \ud3ec\uad04\uc801\uc778 \ubb38\uc11c\ub97c \ucca8\ubd80\ud558\uc138\uc694.<\/p>\n\n\n\n<p><strong>\uc720\ub9ac \ubc30\uc1a1 \ud30c\uc190 \uc2dc \uc5b4\ub5a4 \uc11c\ub958\uac00 \ud544\uc694\ud558\ub098\uc694?<\/strong>&nbsp;\uc911\uc694\ud55c \uc11c\ub958\ub85c\ub294 \uc8fc\uc11d\uc774 \ub2ec\ub9b0 \ubc30\uc1a1 \uc99d\uba85, \uc120\ud558\uc99d\uad8c, \uc0c1\uc5c5 \uc1a1\uc7a5, \ud3ec\uc7a5 \ubaa9\ub85d, \uc0c1\uc138 \uc0ac\uc9c4, \ub0b4\ubd80 \uac80\uc0ac \ubcf4\uace0\uc11c, \uc6b4\uc1a1\uc5c5\uccb4\uc5d0 \ub300\ud55c \uc11c\uba74 \ud1b5\uc9c0 \ub4f1\uc774 \uc788\uc73c\uba70, \ubaa8\ub450 \ud074\ub808\uc784 \uc81c\ucd9c \uc804\uc5d0 \uc791\uc131\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong>\uacb0\ud568\uc774 \uc788\ub294 \uc720\ub9ac\uc5d0 \ub300\ud574 \uac15\uc81c \ubc18\ud488\uc774 \uac00\ub2a5\ud55c\uac00\uc694?<\/strong>&nbsp;\uba85\ud655\ud55c \uacc4\uc57d \uc870\uac74 \uc5c6\uc774\ub294 \ubd88\uac00\ub2a5\ud569\ub2c8\ub2e4. \ud310\ub9e4 \ub610\ub294 \uad6c\ub9e4 \uacc4\uc57d\uc11c\uc5d0 \uba85\uc2dc\uc801\uc778 \ubc18\ud488 \uc2b9\uc778 \ubc0f \uc6b4\uc784 \ucc45\uc784 \uc870\ud56d\uc774 \uc788\uc5b4\uc57c \ubc18\ud488 \uc6b4\uc784, \uc7ac\ud3ec\uc7a5 \ubc0f \uac80\uc0ac \ube44\uc6a9\uc744 \ub204\uac00 \ubd80\ub2f4\ud560\uc9c0 \uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"final-thought\">\ucd5c\uc885 \uc0dd\uac01<\/h2>\n\n\n\n<p>\uacb0\ud568\uc774 \uc788\ub294 \uc720\ub9ac \ubc30\uc1a1\uc744 \ucc98\ub9ac\ud558\ub294 \uac83\uc740 \ucc45\uc784\uc744 \ubb3b\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \ud0c0\uc774\ubc0d, \ubb38\uc11c\ud654, \uacc4\uc57d\uc0c1\uc758 \uc120\uacac\uc9c0\uba85\uc774 \uc911\uc694\ud55c \ubb38\uc81c\uc785\ub2c8\ub2e4. \uc774 \uc791\uc5c5\uc744 \uc62c\ubc14\ub974\uac8c \uc218\ud589\ud558\uba74 \ud074\ub808\uc784\uc774&nbsp;<em>\uc190\uc2e4 \uc774\ubca4\ud2b8<\/em>&nbsp;\ub97c&nbsp;<em>\ud68c\uc218 \uac00\ub2a5\ud55c \ube44\uc6a9.<\/em>&nbsp;\uc774 \ub2e8\uacc4\ub97c \uac74\ub108\ub6f0\uba74 \ucc45\uc784 \ud55c\ub3c4 \ubc0f \uacc4\uc57d\uc0c1\uc758 \ud5c8\uc810\uc73c\ub85c \uc778\ud574 \uc778\uc13c\ud2f0\ube0c\ub97c \ubc1b\ub294 \ud1b5\uc2e0\uc0ac\uac00 \uc774\ub97c \uc545\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774 \uae30\ub2a5\uc744 \uc5ec\ub7ec\ubd84\uc758&nbsp;<em>\uc720\ub9ac \uc870\ub2ec \ubc0f \ubc30\uc1a1 \uc6cc\ud06c\ud50c\ub85c,<\/em>&nbsp;\ub0b4\ubd80 \uc57d\uad00\uacfc \uc678\ubd80 \ud1b5\uc2e0\uc0ac \uacc4\uc57d\uc774 \ud568\uaed8 \uc791\ub3d9\ud558\uc5ec \uc218\uc775\uc744 \ubcf4\ud638\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc774\uc57c\uae30\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\uc720\ub9ac \ubb3c\ub958\uc5d0\uc11c \ubc30\uc1a1 \uacb0\ud568 \ud074\ub808\uc784\uc744 \ubb38\uc11c\ud654, \uc811\uc218 \ubc0f \uc9d1\ud589\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc124\uba85\ud569\ub2c8\ub2e4. \ud0c0\uc784\ub77c\uc778, \uc6b4\uc1a1\uc5c5\uccb4\uc758 \ucc45\uc784 \ud568\uc815, \uacc4\uc57d \ub808\ubc84, \uc2e4\uc81c \ud074\ub808\uc784 \uaddc\uce59\uc744 \ub2e4\ub8f9\ub2c8\ub2e4.<\/p>","protected":false},"author":2,"featured_media":1486,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","footnotes":""},"categories":[17],"tags":[895,890,893,891,892,894],"class_list":["post-1483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-supply-chain-procurement-strategy","tag-contract-terms-for-defective-deliveries","tag-defective-shipment-claims","tag-freight-claims-timeline-and-rules","tag-freight-damage-claim","tag-glass-shipment-damage-documentation-process","tag-handling-returns-for-defective-goods"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/posts\/1483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/comments?post=1483"}],"version-history":[{"count":2,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/posts\/1483\/revisions"}],"predecessor-version":[{"id":1485,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/posts\/1483\/revisions\/1485"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/media\/1486"}],"wp:attachment":[{"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/media?parent=1483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/categories?post=1483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theinsulatedglass.com\/ko\/wp-json\/wp\/v2\/tags?post=1483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}